Customer Care

 

At Beauty & Buttah, your satisfaction is our priority, and we are committed to providing luxurious self-care products with the utmost care and attention to detail. We believe in quality, transparency, and exceptional service. Below are our policies and how we ensure your experience is as seamless as possible.

 

Order Processing & Shipping

We process all orders promptly, aiming to ship within 3-5 business days after your order is placed. You will receive a confirmation email with tracking details once your order has shipped.

 

Shipping Methods:

All orders are shipped UPS Ground, unless otherwise specified.

 

Free Shipping:

Enjoy free standard shipping on orders over $50!

 

All Sales Are Final. No Refunds.

At Beauty & Buttah, we take great pride in our products and want to ensure you have the best possible experience. However, due to the nature of our products, all sales are final. We do not offer refunds, exchanges, or returns on any items once your order has been processed.

Please carefully review your order before completing your purchase. If you have any questions or concerns about a product, please reach out to our customer care team prior to making your purchase, and we will be happy to assist you.

 

Customer Support

We are here to assist you with any questions or concerns you may have. Our customer service team is available to help you with product inquiries, order tracking, or general assistance.

Contact Us:

 Email: BeautyandButtah@gmail.com

 Phone: 248-923-1880

 Business Hours: Monday - Friday, 4pm - 9pm, Saturday -Sunday, 9am-9pm (EST)

 

Product Inquiries

If you need guidance on selecting the right product for your skincare routine, or if you have any questions about the ingredients in our products, our customer care team is here to provide expert recommendations and advice.

 

Privacy & Security

We prioritize the privacy and security of your personal information. Rest assured that your data is protected with industry-standard encryption during transactions.

We will never sell or share your personal information with third parties. Please read our Privacy Policy for more information on how we protect your data.

 

Gift Cards

Looking to gift someone special? Our gift cards are the perfect way to treat someone to luxury self-care products. Gift cards are delivered instantly via email and can be redeemed directly on our website.

 

Thank you for choosing Beauty & Buttah. We are thrilled to be part of your self-care journey and appreciate your trust in our products. We aim to make every experience with us luxurious, indulgent, and uniquely yours.